Privacy policy

Privacy Policy

Jumbos Wrestling operates this store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a seamless shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence in relation to your personal information.

Please read this policy carefully. By using our Services, you confirm that you understand how your information is collected, used, and disclosed as outlined below.

Personal Information We Collect

“Personal information” refers to any data that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data.

Depending on how you interact with us, we may collect:

  • Contact details (name, billing/shipping address, phone number, email)
  • Payment information (card details, transaction data, billing details)
  • Account information (username, password, preferences)
  • Order and transaction history (items viewed, purchased, returned, etc.)
  • Communications (messages sent to customer support)
  • Device data (IP address, browser type, device identifiers)
  • Usage data (how you interact with our website and Services)

How We Collect Your Information

We may collect your information:

  • Directly from you (when you place an order, create an account, or contact us)
  • Automatically (through cookies and similar technologies when you use our website)
  • From service providers (such as payment processors or analytics tools)
  • From third-party partners

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders, payments, returns, and exchanges
  • Manage your account and preferences
  • Provide customer support and respond to enquiries
  • Improve and personalise your shopping experience
  • Send updates about your order or account
  • Deliver marketing communications (you can opt out at any time)
  • Detect and prevent fraud or misuse of our Services
  • Comply with legal obligations and enforce our policies

How We Share Your Information

We may share your information in certain situations, including:

  • With Shopify and trusted service providers (e.g. payment processing, shipping, analytics)
  • With marketing partners to deliver relevant advertising
  • When required by law or legal processes
  • To protect our business, customers, or Services
  • With your consent or at your direction (e.g. for delivery or integrations)

Shopify

Our store is hosted by Shopify. This means your data may be processed by Shopify to help provide and improve the Services. Shopify may also process data across multiple merchants to enhance features such as personalised experiences.

To learn more, you can review Shopify’s own privacy policy.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies before sharing any information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us so we can remove it.

Data Security & Retention

We take reasonable steps to protect your information, but no system is completely secure. We retain your data only as long as necessary to provide our Services, meet legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request a copy of your data (data portability)
  • Object to or restrict certain processing
  • Withdraw consent where applicable

You can also opt out of marketing emails at any time using the unsubscribe link.

UK and EEA residents may have additional rights under data protection laws.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your information may be processed outside of your country. Where required, we use appropriate safeguards (such as standard contractual clauses) to ensure your data is protected.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: privacy@jumboswrestling.com

For the purposes of data protection laws, Jumbos Wrestling is the data controller of your personal information.